WHO WE ARE
In 2015, as a 15-year-old in high school, I told my parents I wanted to start a candle business! At the time, I didn't really know what I was doing or where starting this company would take me but I was always a big dreamer and growing up with parents as entrepreneur, it was always what I wanted to be "when I grew up".
I spent 5 years testing, making, and selling candles as a hobby until one day in January 2020 I decided
"I am holding myself back by treating my business like a hobby. It's time to build the business I always dreamed of" and that set me on my way to building Ardent Candle!
So many people have to deal with the frustration of buying a candle, but then when they burn it, they can't smell it. Even if they put their nose right up to the flame (which is not safe)
We are on a mission to make sure no one has to deal with that frustration ever again!
We create candles that are made with a unique wax blend that can hold lots of fragrance. What that means for you is when you burn your candle, the scent will fill the room (and you won't have to put your nose up to the flame!)
With the rise of eCommerce and internet business, there has been a noticeable lack of customer service in the market. No one likes to feel like they are "just another customer" or "just another order"!
That's why we believe that our customers are our family. A business is nothing without customers and so we believe that we should treat our customers like we would treat our family members! (This is where the term #ARDENTFAM comes from)
With every decision we make, we think:
How would I respond if it were my brother?
Would I do this for my mom?
If this were my spouse, what could I do to make this a little more special?
This Family First mentality ensures that we are taking care of and respecting our customers because everyone deserves that!
To be your one-stop shop for quality candles and scented products that you can trust!
For you to have confidence that you will be taken good care of and that you aren't just another customer, but a valuable part of our community!
To build a great big happy internet family :)